For more than 20 years Amadeus has had the privilege of serving hundreds of great companies looking to improve business outcomes with quality software. From in-house productivity systems and digital websites to interactive mobile apps, software has evolved from a “nice to have” to a strategic and critical factor to an organization’s success.
Over the years Amadeus and our customers have embraced many of the new and innovative advancements made within our industry, including Agile, DevOps, cloud, mobile and the use of open source. Many of the tools and best practices adopted industry-wide were contributions made by a group of people or organizations with the intent of supporting the overall good of the industry. That spirit of giving and sharing makes the software industry unique in many respects. And, that same spirit led Amadeus to step back and ask how we, as a software community member, could contribute as well.
Today we are pleased to announce “ID-GEM,” a new and freely available planning process that addresses the need to ensure business objectives are identified and considered at the front end of the software delivery lifecycle. This process, available at, is the result of our decades of experience, and the growing acceptance that failed software projects often stem from poor planning and communication once an idea for an application has surfaced.
As outlined in the news release we issued today, “One of the main reasons software projects fail is a lack of planning between initial application idea and the rush to set feature requirements,” said Lisa Calkins, our co-founder and CEO. “We strongly believe in the open source model of contributing to the overall good of the software industry. With ID-GEM we are sharing our years of experience and knowledge to help organizations align business value to software outcomes through a practical, easy-to-use, upfront planning process.”
Our view is that as organizations of all types need to build software faster under increasingly complex conditions, a significant gap in planning has emerged between initial idea and requirements setting. Our ID-GEM planning tool helps small-to-mid-sized organizations – that often lack the resources to fully uncover and consider the full, desired business value of a project – identify and integrate business value into software projects before any requirements are ever outlined. ID-GEM ensures that software projects are value-driven, not based on features and functions that may or may not deliver on the initial promise of a project.
Here’s a quote from one of our customers that sums it up nicely, “Amadeus and the ID-GEM planning process ensured that the software we needed to build was directly tied to business value, and that my business ideas would come to fruition quickly and on target,” said Tom Carson, serial entrepreneur and CEO of Sospes, a leader in Environment, Health and Safety (EH&S) software.
Read more about the ID-GEM Planning tool specifics in our next blog post, ID-GEM: A Tool to ‘ID the GEM’ in Your Software Project